Shipping & Returns
Free Shipping: Shipping within the United States is included with your purchase.
Returns
I want you to be happy with your artwork. If you change your mind after receiving your order, you may request a return within 7 days of delivery.
The artwork must be returned in its original condition and, whenever possible, in its original packaging.
Customer-initiated return shipping is the responsibility of the customer. I do not provide prepaid return labels for returns due to a change of mind, buyer's remorse, or simply deciding that the artwork is not right for you.
Because artwork can be fragile and expensive to ship, I strongly recommend using a fully insured shipping service with tracking. The customer is responsible for the artwork until it has been safely delivered back to me.
Damaged or Incorrect Orders
If your artwork arrives damaged, is defective, or you receive an item that is different from what you ordered, please contact me within 3 days of delivery. Please include photographs of the artwork, the packaging, and the outer box as it arrived, and keep all packing materials until the claim is settled, since the carrier may need to inspect them.
Please do not ship anything back before I have confirmed the return. Once I have reviewed the photographs and confirmed the damage or the error, I will arrange the return and cover the shipping.
Custom Framing
Artwork that has been custom framed specifically for your order may be non-returnable unless it arrives damaged, defective, or is otherwise eligible for return under applicable law.
Refunds
Once a returned item has been received and inspected, I will process any applicable refund. Refunds are issued to the original payment method.